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Got a question about how sweepstakes casinos work, spotted something that needs updating on one of our pages, or just want to tell us where we got it wrong? This is the place. Sweepstakes Casinos is an independent resource covering new sweepstakes casinos in the US, and the site only gets better when readers tell us what's missing.

What we can help with

We cover the practical side of sweepstakes and social casinos — how the Gold Coins and Sweepstakes Coins model works, what a welcome offer actually requires, which platforms have recently launched, and how redemption and eligibility rules tend to work state by state. If your question fits one of those areas, reaching out is the fastest way to get a straight answer or a pointer to the right part of the site.

A few things we're not able to do:

• We can't process redemptions, verify your identity, or access your account on any of the platforms listed on this site — that has to go through the operator directly.
• We can't confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability changes, laws are updated at the state level, and only the operator's own terms and your local rules can answer that with certainty.
• We don't give personal financial or legal advice, including on tax treatment of redeemed prizes — a licensed tax professional is better placed for that.

Reporting an error or an outdated offer

Welcome bonuses, coin packages, and eligible-state lists change often on sweepstakes casino sites, sometimes with little notice. If you've noticed that an offer on our rankings — such as a welcome bonus amount, a Gold Coins total, or a Sweepstakes Coins figure — no longer matches what an operator is showing, let us know which platform and page you saw it on. We check reader reports against the operator's own site before making any correction, so the more detail you give us (screenshot, date, state you're accessing from), the quicker we can verify it.

Sharing your experience with a platform

Because sweepstakes casinos run on a promotional model rather than traditional real-money wagering, reader experience matters more than usual — things like how long redemption verification actually took, whether customer support was responsive, or whether a state restriction changed unexpectedly are hard for us to observe from the outside. If you've played on any of the platforms featured on this site, good or bad, your account of it helps keep our coverage grounded in what actually happens rather than just what's advertised.

Before you write in, a few things worth checking first

Some questions are quicker to resolve without waiting on a reply:

• For how the free-to-play model and no-purchase-necessary entry actually work, our broader coverage of individual platforms explains the dual-currency system in more detail than we can fit here.
• For questions about setting limits on your own play or finding support resources, our Responsible Gambling page covers that directly.
• For how we select and assess the sites we cover, and what our editorial ratings do and don't mean, see About Us.
• For the legal terms that govern use of this site, check our Terms and Conditions.

A note on what this site is and isn't

Sweepstakes Casinos is a comparison and information resource. We don't operate any of the sweepstakes or social casinos listed here, and we can't take payments, issue coins, or process redemptions on any operator's behalf. Some of the links on this site are commercial, meaning we may earn a referral commission if you sign up through them — this doesn't influence how platforms are ranked, and every recommendation is based on the same criteria regardless of any commercial relationship. Participation on any platform we cover is intended for adults of legal age only, and availability varies by state and can change with little notice, so always check an operator's current terms before creating an account.

How to reach us

For anything not covered above — general feedback, correction requests, partnership enquiries, or questions about the site itself — email us at [email protected]. Include as much detail as you can (which page, which platform, what you saw), and we'll get back to you as soon as we're able to look into it properly.